Responsible Gambling

Play Smart, Stay in Control

At lottery-aussie.com, we believe the lottery should always be a source of enjoyment — not stress. Gambling is not a financial plan and should never be used to chase losses. Always set personal limits and avoid spending money meant for essentials like rent, bills, or food. Use your account dashboard to track spending, and if you feel overwhelmed, take a break or activate one of our self-exclusion options.

Recognising the Signs of Gambling Harm

While most users enjoy lottery games responsibly, gambling-related harm can occur when time or money becomes difficult to manage. Warning signs may include:

• Constant urges or thoughts about gambling
• Raising bet amounts to maintain excitement
• Failed attempts to cut back on gambling
• Feeling anxious or irritable when not playing
• Using gambling as emotional escape
• Chasing losses with more bets
• Hiding gambling from friends or family
• Letting gambling interfere with work or relationships
• Borrowing money to cover losses

Problem gambling can affect:

• Mental health: stress, anxiety, sleep disruption, depression
• Social life: relationship issues, isolation, legal conflict
• Finances: debt, missed payments, financial dependence

If you feel you're losing control, our support team is here for you — confidential and available 24/7.

Tools to Stay in Control

We offer built-in features to help manage your play responsibly:

Take a Break

• Time-Out: Pause your account for 24, 48 hours, or 7 days
• Temporary Exclusion: Step away for 30, 60, or 90 days
• Self-Exclusion: Restrict access indefinitely or request an extension via support

During exclusion, your account will be locked from playing, depositing, and receiving promotions.

Set Your Limits

• Deposit Limits: Control spending daily, weekly, or monthly
• Session Reminders: Pop-ups every 15, 30, 45, or 60 minutes
• Session Timeout: Auto log-out after custom play duration (via support)

Self-Assessment

If you're unsure about your gambling habits, take our self-check quiz to reflect on your behaviours and risk level.

Our Commitment to Your Wellbeing

We proactively monitor for patterns that may indicate risky behaviour. In such cases, we may suggest protective measures like time limits or deposit caps. You can also get confidential support from these trusted services:

• Gambling Help Online
• Gamblers Anonymous Australia
• Lifeline Australia – 13 11 14
• Gambling Therapy (International)

Preventing Underage Gambling

Access to lottery-aussie.com is strictly limited to individuals aged 18 and over. We conduct age verification checks, both automated and manual. Accounts suspected of underage use will be closed. Parents and guardians are advised to use parental control tools and monitor device usage.

Account Security and Safety

Your security matters. To keep your account safe:

• Never share your login credentials
• Log out after using shared devices
• Use strong, unique passwords
• Regularly review your account activity

If you notice suspicious activity, contact our support team immediately.